Refund and Return
Cancellation & Refund Policy
We do not offer cancellations, refunds, or returns. Kindly review your order carefully before placing it.
Claims Policy
For any claims regarding damaged or defective items, customers must provide an uncut unboxing video as evidence that the product arrived in such condition. If failed to meet these conditions, we will not be responsible for any claims.
Return Policy • All sales are final — we do not accept returns due to hygiene and sanitation reasons.
• We are not liable for products that tarnish after exposure to water or liquids.
• Please inspect your items upon delivery. If you receive a damaged, defective, or incorrect product, contact us immediately.
RTO (Return to Origin) Policy
If your order is returned to us due to:
• Failed delivery attempts
• Incorrect shipping address
• Recipient unavailability
We will:
• Contact you to reship the order
• A ₹150 reshipping fee will apply (covers both return and reshipping costs)
• Note: Orders cannot be cancelled once placed
Delivered But Not Received?
If your tracking shows “delivered” but you haven’t received your package:
• Please check with your neighbors, building security, or reception — especially if you stay in a high-rise building, industrial area, or college hostel/dorm.
• Couriers sometimes leave packages in these locations without notifying.
• If you still can’t find the parcel, contact us within 24 hours of the marked delivery.
We cannot assist with delivery issues reported after this timeframe.
Exchange Policy
Due to hygiene and sanitation concerns, we do not offer exchanges.